Establishing a research practice in an engineering driven start-up through Research Ops, coaching and process mapping.

Managing a team of five researchers to support the development of an awesome music product!

Long-term global baseline customer research initiative for Swedish music start-up.

Uncovering the next frontiers of public transportation’s digital experiences.

Evaluating the USA market launch of a tax preparation software with a comprehensive customer research program.

A SELECTION OF RECENT WORK