I’m deeply motivated by uncovering the 'whys'.
As a UX Research Lead, I connect the dots between human behavior and the ambitions of digital product development organizations. With 13+ years of experience in the European tech scene, I specialize in crafting and executing UXR programs that take the guesswork out of building products people actually want (and love). My work is deeply embedded in cross-functional teams, ensuring insights don’t just sit in a report but shape real, actionable outcomes.
I’m always on the lookout for exciting new projects! I can work onsite in Berlin or NYC, or remotely within Europe or the Eastern US Timezones.
what i’m known for
design research, with heart
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From 0-1 generative product development research all the way to evaluative research of existing products
Expert in implementation of tools (Dovetail, Maze, Qualtrics, UserTesting) and research ops (recruitment, compliance, researcher process journeys) at an enterprise level
Hundreds of hours of qualitative interview experience & mentoring
Led & launched 5+ global customer studies using mixed methodologies (interviews, contextual inquiry, unmoderated UX testing, surveys)
Passionate about crafting stories with research learnings, through multi-format dissemination (ie. video nuggets or interactive research pages)
Trusted coach, mentor and advisor
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Managed five direct report UXRs in a hybrid inter-European set up
Confident facilitator of workshops, working sessions & team rituals
Led dozens of cross-functional teams thru complete design processes
Successfully navigated a research team from in-home USA ethnography to Berlin lockdown collaboration
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Born in California, raised in Michigan, educated in New York City
Lived and worked in Europe for the past 12 years
Fluent in English and German, with dual passports (USA and DE)
Traveled to 29+ countries on 5 continents, for work and pleasure
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From start-ups to legacy businesses and agencies / consultancies
Engagements in freelance and permanent employment contracts
Applied expertise in nearly every industry: HealthTech, FinTech, Music, Automotive, Manufacturing, Smart Infrastructure, Mobility, Telecommunications, Clean Energy Tech… even the United Nations!
how i’ve made impact
a selection of recent work
Portfolio
what my clients are saying
“Amongst the best leads I have met so far – and by that, I do not mean manager but just a person who naturally evolves to be the center of any team, bringing structure, focus, safety, delight, and fun.”
“Wyndham addresses challenges of all kinds in such a democratic and kind manner which always made me (and the entire team) feel smarter afterwards. I have never seen such outstanding communication again.”
“I had the great pleasure of working with Wyndham on a critical and very challenging innovation project, where he and his team developed a new ecosystem model in the heavy industrial equipment space. Wyndham led the project with intelligence and an empathy-first approach, thus bringing all stakeholders together to create new, highly valuable insights and content. The outcome was successfully presented to the client board and implementation is ongoing.”
Curious about working together?
I’d love to connect. If a hard copy of my CV is helpful for you to have on hand, click here. Or if you’d like to know more about my story, head over to my bio and contact page.